Privacy Policy

1. Information We Collect

We collect information that you manually provide to us. For example, we collect information when you register for an account, subscribe to a newsletter, request a quotation, fill out a form, request customer support, or otherwise communicate with us.

The types of information we may collect include:

• Account Information: Name, email address, phone number, physical address, and company details.
• Commercial Information: Products sourced, RFQ details, purchasing habits, and interactions with suppliers.
• Financial Information: Payment details, billing address, and transaction history.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use the information to:

• Facilitate connections between buyers and suppliers globally.
• Process transactions and send related information, including confirmations and invoices.
• Send technical notices, updates, security alerts, and administrative messages.
• Respond to your comments, questions, and customer service requests.
• Perform analytics and measure the performance of our platform.

3. Data Sharing & Disclosure

We do not sell or rent your personal information to third parties. We may share your information with participating suppliers when you initiate a Request for Quotation (RFQ) or direct inquiry. Additionally, we may share data with authorized third-party service providers performing services on our behalf, such as payment processing, data analysis, email delivery, and hosting services. All such third parties are bound by strict confidentiality agreements.

4. Cookies and Tracking Mechanisms

We and our partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website.

5. Data Security

We have implemented commercially reasonable and appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to request access to the personal information we hold about you, request that we update or correct your information, request that we delete your information, or object to certain processing of your data. To exercise any of these rights, please contact our data compliance team.